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About four years ago, Pat Covert wrote an article about us in American Handgunner. You can still find this article online if you look – it is titled "The Edge Aficionado", and it provides a pretty thorough history of A.G. Russell Knives, as well as A.G. himself.
Here’s a small excerpt -
A.G. Russell was born in Eudora, a southern hamlet located in the extreme southeast corner of Arkansas; scrappy flatland where you can put one foot in Louisiana and stare across the river at the state of Mississippi simultaneously. His grandfather, perhaps unwittingly preparing him for a career of crafting cutlery, taught him how to make knives when he was nine....... In 1964, or about a hundred knives after making his first one, he switched his focus to selling Arkansas whetstones and a year later began selling knives.
In 1968 he started the first forum for selling aftermarket knives, the A.G. Russell List of Knives for Immediate Delivery, which later became The Cutting Edge®. In 1970 he co-founded the Knife Collectors Club, which is now the oldest continuously functioning organization of its type in the country. He was also the first to produce a serially numbered commemorative knife, a commonplace practice in the industry today.
Russell still offers knives by custom knifemakers, and you'll always find a group of nice slicers from fellow Arkansan Bob Dozier. This knifemaker has a reputation for making serious hunting and tactical knives that far exceed their asking price in the value department. The Dozier Modified Personal fixed blade model (a slightly altered version of one of the knifemaker's hottest sellers) is an A.G. Russell exclusive. The A.G. Russell™ catalog also features exclusives with some of the country's top manufacturers, such as Benchmade and William Henry. The catalog itself is a dizzying array of knives so diverse you'll want to put it aside for an evening's reading. It is that good.
- from American Handgunner Sept/Oct 2005
We thank Mr. Covert for his kind words, of course. You can order a backprint of the article from American Handgunner at www.americanhandgunner.com.
One of the things that this excerpt doesn’t touch on is our guarantee – our guarantee is the strongest in the industry, and one of the strongest that you’ll find anywhere.
It’s pretty simple -
We guarantee total satisfaction. You, the customer, decide what satisfaction is. You decide how long you are entitled to be satisfied.
That means exactly what it sounds like it means - If you buy a knife and don't use it for ten years and when you do use it you want to return it, do so. If you think that a knife should provide good service for ten years and it only does so for seven years, tell us so. You are in charge of our guarantee.
Does anyone pick up one of our knives in a flea market or pawn shop and send it to us saying, give me a new knife for this? Yes, two or three a year do this. They misunderstand our guarantee, they are not our customer. The customer obviously felt that the knife had served its purpose and traded or sold it to somebody else.
Sears and Wal-Mart once had guarantees as strong as ours, but abuse forced them to change. We have an advantage over them. Our customers are not the general public, they are people who like fine knives and are for some reason, special. We have the greatest, most trustworthy customers in the world. We can afford the world’s strongest guarantee.